USC regularly offers free delivery for all users of its ordering app. However, these offers are time limited, so use them before the deadline runs out.
Otherwise, standard deliveries come with a ¬£4.99 delivery fee and arrive within 4-5 working days. Next day delivery is also available, with a fee of ¬£6.99 (Sundays not included). You may also be able to get free delivery with the right USC voucher codes.
Under the USC returns policy, customers can send back items within 14 days of receipt for a full refund or exchange. You don't need to send products back in their original packaging, but they do need to be in a resaleable condition.
To start the process, print off the USC returns label and send your items to: Customer Returns, Unit B, Brook Park East, Shirebrook, NG20 8RY.
Getting in touch with USC's customer service team should be simple. There's no general USC contact number, so the best way to reach the team is probably via email at [email protected]
Alternatively, there's an easy to use contact form on the USC site.