About John Lewis UK
Types of John Lewis Offers
- John Lewis free delivery
- John Lewis sale up to 50% off
- John Lewis Black Friday sale
- John Lewis voucher code for 10% off
- John Lewis discount code for £20 off
- John Lewis first order discount
How to Find a John Lewis Near Me
Use this store locator to find the closest John Lewis store to you.
John Lewis Opening Hours
9:30 am to 8:00 pm are the typical John Lewis opening and closing time, however it does vary per store. To find the specific store hours at your nearest J Lewis, use the store locator tool above.
John Lewis Delivery Times
- Standard delivery - delivered within 5 business days | free on orders over £50, otherwise it's £3.95
- Next day delivery - delivered the next day by 10:30 am if ordered by 8 pm the prior day | costs between £6.95 and £19.95 depending on the item
- Click & Collect from John Lewis and Waitrose - delivered the next day by 2 pm is ordered by 8 pm the prior day | free on orders over £30, otherwise it's £2
- Collect+ - delivered the next day or the day after if ordered by 2pm | costs £3.50
John Lewis Returns
You can return anything you buy within 35 days of purchase but can only get a full refund if you have proof of purchase. If you don't have your receipt, you'll be given a John Lewis gift card for the amount of your order.
For specific information on how to return items in store, via Click and Collect, by mail, or picked up from your home, click here.
The John Lewis Card
For exclusive rewards, deals, shopping events, mobile receipts, and updates on all the latest trends, sign up for the John Lewis membership card here.
Download the John Lewis App
Applying a John Lewis Promo Code
- Login to your account or create one if you're a first-time shopper
- Follow the checkout steps, entering your information and delivery address
- Once you've reached the "Review & Pay" step, scroll down until you see the "Add a promotional code" link (below your item list)
- Paste your code and click "Apply"
John Lewis Contact
The John Lewis phone number changes depending on the store, so use the store locator tool above to find the appropriate one for you.
If you want to email or live chat any of your concerns, click here.