More About Joules

Joules Sizes

There’s a thorough run-down of adults, children and baby size charts online, complete with measuring tips for men and women.

Joules follows standard UK sizing, covering regular ranges and a special size guide for activewear.

The womenswear descriptions are genuinely useful: if you’re not sure where a ‘substantial mini’ should fall, wonder no longer!

Joules Delivery

Claim free delivery on all Click & Collect items: order by 1pm to collect at 4pm the next day.

Joules standard UK delivery fee is £3.95 (free over £49), although you might be tempted to spend £2 more for next-day delivery.

You may be able to get free delivery with the right Joules discount codes found on this page.

Joules Customer Service

While some retailers hide away, Joules lives up to its friendly persona: their contact number for customer service is 0345 250 7160, available 8am - 8pm on weekdays and 9am – 5pm at weekends.

If you’re querying a delivery or product, email can be easier than a phone number: contact them at [email protected]

However, it’s worth checking the help page first, with delivery FAQs, delivery and collection information, as well as a troubleshooting section for online accounts.