Littlewoods Rewards Scheme To End On August 31st

Littlewoods Rewards Scheme To End
1 August 2016

We've been contacted by a few Playpennies readers today, letting us know that they've received a letter this morning letting them know that the Littlewoods Rewards Scheme will end later this month.

For those of you who don't know, the scheme gives buyers cashback into their account which can then be applied to later purchases. It's important you check your account to see if you have any rewards accumulated as you could lose them if you don't.

Littlewoods have stated they're closing the program because "customers have told us the Rewards Scheme doesn't feel fair as not everybody benefits, it is quite difficult to understand and it is not really valued by everyone". I guess the big question is what (if anything!) they'll replace it with. The current scheme may have had its flaws but it was essentially cashback on purchases people were making anyway.

To make sure you don't lose any rewards you may currently have, make sure you know what's going to happen next :

Customers will carry on earning rewards on all eligible payments in the normal way until 31st August 2016.

If your account payments are up to date on August 31st 2016, Littlewoods will credit your rewards balance with the value of rewards you could have earned on all your qualifying orders up to the date your membership ceased. These will be applied to your account by 30th September 2016.

You'll then have 3 months, up to 31st December 2016, to redeem all your rewards and they promise to keep you updated every step of the way. Any unused rewards will expire on 31st January 2017.

So make sure you use all rewards in your account by the end of January or you'll lose them.

It's important to remember that this is the information we've been given from Playpennies readers but every account may be different, your rewards credit could expire sooner or last longer. The best thing to do is contact Littlewoods directly to see how it affects you personally and you can find out how to do that here.

What do you think of this change?

TOPICS:   News and Recalls


  • Rosemarie O.

    What how crap

  • Beckie L.

    OMG gutted I'll use my stuff tonight thanks chick xx

  • Joanne L.

    I have £40 to spend :smiley:

  • Donna R.

    how do I check if I have any ?

  • Emma G.

    What a shock, only found out about this today. Just spoke to an agent and i had £85 of rewards to use by 30th june 2016 as they have stopped the scheme. I have lost it as it wasnt used!!

  • Sula Q.

    My grandma uses Littlewoods and our minimum payment each months is between £200-£300 so she earns loads of rewards, fuming ain't the word lol, how can they just stop doing it!

    • Cazboo

      Same here run this catalogue for 30 years my monthly payments between 500 to 600 . Absolute gutted, but very angry as well, apparently there was a survey , the rewards scheme was stopped because the majority of people didn't want them!!!!!  No survey was ever sent to me !!! . I am absolutely  disgusted with littlewoods and the way they have treated there agents. Carnt wait to finish the payments n look elsewhere for another catalogue, does anyone know which ones are still paying commission?.    Shameful behaviour littlewoods.

  • Charlene K.

    do you know where to check if we've got any rewards online? I logged in but I can't see xx

  • Anne B.

    Disgraceful.. I have shopped with littlewoods for years because I earned commission... And to be honest the commission is most likely added into the price?? I will finish paying off my account and will now shop elsewhere... A really bad decision especially for your most loyal customers over many decades :'(

    • Gemma123

      couldnt agree with you more. been shopping with them for 25yrs, but no incentive now to carry on, so will pay up and look elsewhere. their loss!!

  • Jaklyn S.

    Already done

  • Craig S.

    Thanks xx

  • Angrylady

    I been customer for 40 years and I am disgusted by the letter I recieved saying my rewards will finish 31 August and will now be paying my account up and shopping at very which is cheaper 

    • BonnyLee

      Very is owed by Littlewoods under Shop Direct!

  • Dee-NotSoHappy

    I've shopped with Littlewoods for about 30 years & the rewards scheme is a great incentive to make you buy more online with them...shame they've decided to withdraw the rewards just because "other customers don't think it's fair"....or is this just Littlewoods being mean & Scrooge-like???

  • Mary

    think its a disgrace they will lose alot of customers because nobody will be a agent for them for nothing I have been an agent fir 30 years but will be leaving them 

  • Bill

    Littlewoods will undoubtedly lose by this action, totaly bad  business advice, I have been a long time agent and customer but not anymore, no incentive to carry on, you can buy the same goods on far better terms than what Littlewoods are now offering. 

  • bjay

    Looks like the end of the line with regards to Littlewoods as far as I’m concerned,

    years of loyalty as an agent and customer is now over, no incentive to carry on. 

  • Colleen

    I think its a absolute disgrace I have been a agent for 37 years and will be done with it has soon as everybody's paid. Won't be shopping with them or any of there other clubs either. You can get a lot cheaper else where. Only did it for rewards it made items cheaper because I only brought items in sale or with rewards. I think they talk a load of rubbish who wouldn't like a bit of extra cash. 

  • Christine1961

    what a load of bullcr*p , who would not want commission for running a service for Littlewood its not rewards , you get people to buy over priced items on the weekly collect their money pay it in chase customer's who pay late . I feel what their are doing is illegal .

    When we stop finding them customers witch I will be doing , i feel bad for my clients but I put thousand's in profits to Littlewoods over the years maybe they will stop lying & start listening to their agents we are not customers .

    • welshy

      currently have an outstanding balace of £1500 just rang about my rewards, apparantly they have been paid out! £2.82 pence, this must be wrong ,im a platinum 10% customer, i was expecting £100 odd at least, fuming, then suddenly all their computers froze and all relavant departments have closed and there are no superiors to talk yo, what a load of twoddle , completely ripped off!

      • Sam-j

        They don't pay commission on any sale items and extended warranties

  • kimble

    I  can't believe the rewards have stopped, I have used this catalogue for over 20 yrs , I don't see what the incentive is now, I'm seriously considering changing catalogues

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