Debenhams, Mothercare & ELC Introduce Charges For Click & Collect
Just last week Tesco decided to drop its controversial charges for their Click & Collect service, but today has seen three other retailers introduce new charges for Click & Collect.
As of today Debenhams, Mothercare and ELC have all scrapped the free click and collect on small orders and introduced new charges.
Debenhams* now charge £2 for click and collect orders under £20, with orders over that amount being free.
When Tesco Direct introduced their charges, following on from the lead of John Lewis, it was am extremely unpopular change, and many of you told us that it stopped you placing orders from Tesco Direct at all. They must have been hit hard to stage an about turn and reverse those charges, so it seem odd that three major retailers have decided to go in the opposite direction and start charging.
Is this a dangerous move for Debenhams, Mothercare and ELC? Are they introducing it at this time of year in the hope that we get used to it by the time we get into our Christmas shopping? Or will these charges just put you off shopping with those companies altogether?
What do you think of these new click and collect charges. Have stores been forced into doing this to make the service sustainable? Will it make you stop ordering from them, or make you hit the high street rather than shop online? Let us know what you think in the comments or over on our Facebook page.
TOPICS: News and Recalls