URGENT RECALL: Bisto Chicken Gravy Granules

15 September 2015

  Bisto

Gravy Granules manufacturer Premier Foods have issued a recall of 50,000 tubs of Bisto for Chicken and Reduced Salt Bisto for Chicken. The reasoning behind this is that there is a possibility of them containing tiny shards of metal. This is a precautionary measure and it does not mean all 170g tubs will contain the foreign matter.

The contamination of the Bisto Gravy Granules is due to a fault with a manufacturing machine and as a result has been dropping metal shavings. Whilst, it is considered that only one batch is affected, due to the amount produced, they have been distributed across the United Kingdom.

If you have a tub of Bisto in the cupboard then go check it NOW! It is only the Bisto for Chicken and the Reduced Salt Bisto for Chicken affected. Both are 170g tubs and will have BBE JAN 2017 L5208 printed on the bottom.

What to do if your tub is affected?

Under NO circumstances, do you use it! Take it back to the store that you bought it from for a full refund or call 0800 085 3959.

You can read more about this Bisto recall at the Food Standards Agency, here*.

 

10 comments

  • mayz88
    Hi the article says not to consume it, however what if you have? Myself and my 4 children have used nearly the full contents of a tub from this batch!! Should I get my children seen by doctors?? I am very worried now as no explanation has been issued anywhere from bisto regarding action to take if contents have been consumed!! x
  • Nada EDITOR
    Hi the article says not to consume it, however what if you have? Myself and my 4 children have used nearly the full contents of a tub from this batch!! Should I get my children seen by doctors?? I am very worried now as no explanation has been issued anywhere from bisto regarding action to take if contents have been consumed!! x
    Hello! I would contact Premier Foods on their recall hotline 0800 085 3959. They should be able to advise you. Let us know how you get on! :D Nada
  • lucyjuicey
    Hi mine has BBE FEB 2017, dose that mean mine will be ok Lucy
  • 68mexico
    I have 2 of these tubs in my cupboard 1 is virtually empty !! I am a childminder do I need to seek any advice as I have used it on meals for multiple children and my family. Any dangers if consumed ??? Please reply thank you. Sam
  • Serenagk
    can I still take this back for a refund even if I don't have the receipt??
  • Lisa Hayes EDITOR
    Hi mine has BBE FEB 2017, dose that mean mine will be ok Lucy
    Hi Lucy, according to the information the company have given out it should be ok, but if you have any questions you need to contact Premier Foods on their recall hotline 0800 085 3959. They should be able to advise you. Lisa
  • Lisa Hayes EDITOR
    I have 2 of these tubs in my cupboard 1 is virtually empty !! I am a childminder do I need to seek any advice as I have used it on meals for multiple children and my family. Any dangers if consumed ??? Please reply thank you. Sam
    Hello Sam, You would need to contact Premier Foods on their recall hotline 0800 085 3959 and they will be able to advise you. I hope everything is okay, as this must be very worrying for you. Lisa
  • Lisa Hayes EDITOR
    can I still take this back for a refund even if I don't have the receipt??
    That would depend on the individual store's policy on recalls I would think, but it is usually the case that they issue a full refund even without a receipt for recalls, though you may get it in the form or a voucher or store credit if the original method of payment cannot be shown. If you have any problems getting a refund then contact Premier Foods on their recall hotline 0800 085 3959 and they should be able to advise you. Lisa
  • gemmay2j
    i live in Dublin and I've just checked and I have a pot with the date and code you state above? Should I bring it back?
  • JaynieMoo
    Hi, I have one of these in my cupboard, it's BBE Feb 2017 but the batch number is L5240 so does that mean this one is affected or not?

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