Just Eat Customers Targeted In Email Scam

10 November 2015
Just Eat Customers Targeted In Email Scam

Do you use Just Eat? If you do then you need to be on the look out for this very convincing email scam that is being directed at Just Eat customers.

They are being sent a very genuine looking email asking users to complete a survey rating their experience in return for a £10 credit on their account. However, users are told to enter their bank details in order to gain the credit.

As you can tell from the image of the email it looks completely legitimate and it's not at all surprising that customers are being tricked by this one.

The phishing email contains the victim's full name, mobile number and address and will ask you to sign in using your Just Eat email and password.

Then there is a survey asking about how often you get takeaways and how likely you would be to recommend the service.

But on the final page it asks for a whole load of personal information, including a card number, expiry date, security code, sort code and account number as well as 3D secure code password and date of birth.

Just Eat confirmed the email is not genuine and is a phishing email and said:

Just Eat takes the protection of customer data very seriously. Through listening to our customers, we understand that some have recently received phishing emails purporting to come from Just Eat. We always advise our customers to be vigilant about their online security, and ask them to forward any suspicious messages to security@just-eat.com.

If you get this email, don't complete the survey, reply or download any of the attachments, just delete it.

But if you think you may have been duped by this email already take steps to protect your accounts and ensure you do not become a victim of ID theft.

It's a good idea to change your Just Eat password and any other account that shares the same information and keep an eye on your credit file to see if there is any unusual activity.

Also keep tabs on your bank and credit card accounts for signs of fraud. If you see anything odd contact your bank or credit card provider.

Your email provider may also be in touch to warn you about this scam and there is more information about it on the BT website here.


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