Have you got one of these Mamas & Papas Car Seats? There's an urgent recall on FIVE different models!
Here they are:
- Mamas & Papas Mercury Group 1 Black (Argos catalogue number 297/7526)
- Mamas & Papas Mercury Group 1 Grey (Argos catalogue number 411/9100)
- Mamas & Papas Mercury Group 1-2-3 Black (Argos catalogue number 305/6037)
- Mamas & Papas Mercury Group 1, 2, 3 Grey (Argos catalogue number397/9530
- Mamas & Papas Mercury Group 1, 2, 3 Grey (Argos catalogue number913/9848)
- Mamas & Papas Mercury Group 2-3 Black and Grey (Argos catalogue number 245/4829)
- Mamas & Papas Mercury Group 2-3 Black and Red (Argos catalogue number 913/9903)
This is a serious issue as these Car Seats have been identified as having a potential safety issue. When involved in a car accident the car seat shell may crack and might not be able to provide the protection it's supposed to.
Here's what to do if you have one of the ones affected:
Stop using the Car Seat IMMEDIATELY! Return it to your local Argos store for a full refund.
Argos have confirmed that if you do not have your receipt you will still receive a full refund, and the condition of the seat does not matter, so if you have removed the back to make it into a booster cushion or have missing parts you can still get a refund. You will be refunded by the original method of payment as shown on your receipt, but if you have no receipt a cash refund or voucher may be given.
If you have any queries or questions regarding this Mamas and Papas Recall, then please call the Argos Customer Service Team on: UK 0345 600 5388 or ROI 1800535091
To read more about it click here*.
At present only Argos have issued a recall and some of the seats were Argos exclusive, but there may be further recalls from other retailers to follow. If you have bought these from any other retailer you need to contact them direct. We will keep you updated with any new information as we get it.
Make sure you're fully informed when purchasing car seats, by checking out our blog about the best car seats.
Thanks to Sheena on the Playpennies Facebook page