URGENT RECALL : Mamas & Papas Car Seats

URGENT RECALL : Mamas & Papas Car Seats

Have you got one of these Mamas & Papas Car Seats? There's an urgent recall on FIVE different models!

Here they are:

  • Mamas & Papas Mercury Group 1 Black (Argos catalogue number 297/7526)
  • Mamas & Papas Mercury Group 1 Grey (Argos catalogue number 411/9100)
  • Mamas & Papas Mercury Group 1-2-3 Black (Argos catalogue number 305/6037)
  • Mamas & Papas Mercury Group 1, 2, 3 Grey (Argos catalogue number397/9530
  • Mamas & Papas Mercury Group 1, 2, 3 Grey (Argos catalogue number913/9848)
  • Mamas & Papas Mercury Group 2-3 Black and Grey (Argos catalogue number 245/4829)
  • Mamas & Papas Mercury Group 2-3 Black and Red (Argos catalogue number 913/9903)

This is a serious issue as these Car Seats have been identified as having a potential safety issue. When involved in a car accident the car seat shell may crack and might not be able to provide the protection it's supposed to.

Here's what to do if you have one of the ones affected:

Stop using the Car Seat IMMEDIATELY! Return it to your local Argos store for a full refund.

Argos have confirmed that if you do not have your receipt you will still receive a full refund, and the condition of the seat does not matter, so if you have removed the back to make it into a booster cushion or have missing parts you can still get a refund. You will be refunded by the original method of payment as shown on your receipt, but if you have no receipt a cash refund or voucher may be given.

If you have any queries or questions regarding this Mamas and Papas Recall, then please call the Argos Customer Service Team on: UK 0345 600 5388 or ROI 1800535091

To read more about it click here*.

At present only Argos have issued a recall and some of the seats were Argos exclusive, but there may be further recalls from other retailers to follow. If you have bought these from any other retailer you need to contact them direct. We will keep you updated with any new information as we get it.

Make sure you're fully informed when purchasing car seats, by checking out our blog about the best car seats.

Thanks to Sheena on the Playpennies Facebook page

Sign up for our newsletter

Get more deals from Playpennies with our daily newsletter

By clicking "sign up", you confirm that you agree to our privacy policy & consent to receiving marketing emails.


Reply to
  • Jessf

    Does anyone know if the mercury group 0-1 is included please? I've got the same one as the picture but in grey it was bought 2 years ago yet argos customer service are saying its not affected, obviously don't want my son in something unsafe. Thanks.

    • Kayl

      just wanted to say that all those getting exchanges, PLEASE make  sure the car seat you are getting actually fits your car- if not then it wont be safe either. 

      • johns8773

        This seat was bought with my Argos card so i presume i should get interest i have paid on purchase returned. This may be difficult to calculate. Also anyone asked for compenaation. It is a little sickening child been using a seat that may not protect him for last 7 months.

        • Mica

          I would like to know each car seat's ECE regulation number and serial numbers of affected car seats, since I don't think Argos or M&P catalogue number is a good way to trace these car seats. 

          • gem1805

            I have two of these but they were bought for me about 2 years ago. I have no idea where they came from , do you think about I can take them to Argos? 

            • Sara

              Iv been given a gift voucher for £49.99. I tried to buy a new seat but they had nothing in stock. I went online instead but nothing was available for home delivery. I spent £80 elsewhere on a new one and now I'm £80 out of pocket and stuck with a voucher I don't want. I wouldn't mind a replacement but I wasn't even offered one. Is there anything I can do as I needed a new car seat and couldn't wait for one to come in stock.

              • Sammy

                hi I have the last one in grey looks exactly the same can I take this back ?

                • Sammy

                  hi I have the last one in grey can I take this back ?