Update On The Pie Face "Recall" : All The Latest Info
Loads of you have contacted us regarding the image (attached) that's been doing the rounds on social media regarding the game Pie Face. Understandably many parents are worried as it's HUGE this Christmas and many of us have bought it to play with the kids over the festive period.
We've looked into this to try and find out exactly what's happening and see if there are indeed any safety issues or concerns. We contacted Hasbro, the manufacturer of the game, directly this morning. They've informed us here at Playpennies that they're aware of this notice and stated that is was issued by B&M Stores. The reason for this, according to Hasbro, is that some counterfeit Pie Face games have been found at B&M Stores and as a result they have taken the decision to issue this notice. The original and genuine Pie Face game has no issues at all and if you haven't bought it from B&M Stores there should be no problem with your purchase. If you want to contact Hasbro directly their telephone number is 00800 22 42 72 76.
So next we moved onto B&M Stores to see what they had to say and to try and find out how customers could find out if they had a genuine product and what they had to do next if they didn't. B&M Stores informed us that they simply have no stock and that no recall notices have been issued at all regarding the product. I put the information I had been given by Hasbro to them, and again was informed that they simply had no stock and were unaware of any recalls at this time. Their telephone number if you wish to contact them directly is 0151 728 5400 (I chose option 9 and asked to be put through to Customer Service)
So if you haven't bought Pie Face from B&M you should have no issues. If you have bought from B&M and are concerned you may have a counterfeit product, I suggest you contact them directly. There may be some delay in the information getting passed to the customer service team but Hasbro have clearly stated the notice has been issued due to counterfeit products being found in some stores. Not all perhaps but as far as Hasbro are concerned at least, there have been some.
If you wish to see what all the fuss is about, you can check out Pie face HERE
Updated 9th December at 15.00, B&M have confirmed the following on their Facebook Wall :
Pie Face has been withdrawn from further sale at the request of our supplier due to a licencing/branding issue. There are no safety issues and the product has not been recalled.
So it looks as though our earlier info was spot on, you heard it here first folks!
TOPICS: News and Recalls