ELC and Mothercare group have issued a product recall on two of their Giant Activity Cubes as they may have been exposed to damp and humid conditions and begin to form mould.
As well as being unpleasant, mould spores can be problematic to those with respiratory conditions such as asthma, and can also irritate certain skin conditions.
The two products affected were sold through ELC and Mothercare stores, and if you have one you are advised to check the batch number. If yours is in the affected batch you are advised to return it to store for a full refund.
Giant Wooden Activity Cubes sold at Mothercare and ELC - recall
Important Product Recall Notice
141224 ELC GIANT WOODEN ACTIVITY CUBE
H2668 MOTHERCARE GIANT WOODEN ACTIVITY CUBE
We have become aware of a potential Quality Issue relating to 142224 ELC GIANT WOODEN ACTIVITY CUBE and H2668 MOTHERCARE GIANT WOODEN ACTIVITY CUBE where the products may have been exposed to damp or humid conditions which could lead to mould forming.
In response Mothercare and Early Learning Centre are recalling all copies of these Activity cubes, sold with batch codes GJ09-15-D1 for the ELC product and with batch code GJ11-15-D1 for the Mothercare product in Early Learning Centre stores, Mothercare stores or on-line and are instructing all customers to either return the item to your nearest store or contact our Customer Services numbers, immediately, for an exchange of product or full refund.
This recall only affects the products with the batch codes shown and no other activity cube or other Mothercare or Early Learning Centre product is affected.
Mothercare and Early Learning Centre remains committed to the highest level of product quality and safety and has taken this action to ensure the well-being of our customers.
If you require any further information, please speak to a customer service adviser in store, or contact either the ELC Helpline on 0871 231 3511 or the Mothercare helpline on 0344 875 5111. Lines open from Monday to Saturday 8am-8pm, Sunday and bank Holidays 9am- 5pm. Calls charged at 10p per minute plus standard network charges.
Early Learning Centre apologises for any inconvenience or disappointment caused but we believe this action to be in the best interest of our customers.
Early Learning Centre, Cherry Tree Road, Watford, Hertfordshire, WD24 6SH